Terms and Conditions Policy

Terms and conditions (“Terms”) are a set of legal terms defined by the owner of this website. They set forth the terms and conditions governing the activities of the website visitors on the said website and the relationship between the site visitors and the website owner. The Terms are an agreement between the website owner and the users of the website; they detail the policies and procedures conducted by the website. These terms provide the website owner and visitor the ability to protect themselves from potential legal exposure.

 

This website is owned and operated by Research and Therapy central Mindful Connections (PTY) Ltd. These Terms set forth the terms and conditions under which you may use our website and services as offered by us only in acordance with the legal laws and obligations of those set out by your country of residence. This website offers visitors credible sources to sexual health information and products, booking services for life coaching, products of a sexual nature. Under no circumstances should any of the available material be seen or used as medical or any other advice including but not limited to your choices or advice taken, it is not advice given. None of the employees, operators and or owners, shareholders or their partners accept any liability or responsibility for any loss or damages caused due to negligence. By accessing or using the website or our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Specifics:

Purchase any of our adult toy products.

Have legal consent from guardian to make use of our life coaching booking platform.

Have the legal right to act as your own agent and take decisions and bear the responsibility of any damages and losses as a consequence of those decisions. 

You agree that you're over the age of 18.

You agree that your decisions and choices are your own and Research and Therapy central Mindful Connections (PTY) Ltd cannot and will not be held liable for any loss, death or damages caused due to negligence. None of the employees, operators and or owners, shareholders or their partners accept any liability or responsibility for any loss, death or damages caused due to negligence by our employees or by your own choices.

Research and Therapy central Mindful Connections (PTY) Ltd none of the employees, operators and or owners, shareholders or their partners condone any unlawful activity, you agree to report such or any activity that does not adhere to the law to:info@mindfulconnections.org.za.

General Supply terms:

Services are rendered under strict ethics taken from registered with selective professional bodies such as the HPCSA  (Health professions council of South Africa) & ICFA (International coaching federation association) 

Packing and supplying of intimate toys are handled with strict hygiene, toys are not tested or removed from the  original packing. We trust our supplier to provide us with working products. 

Publications, blogs and research are all taken from credible sources and do not necessarily represent the view of the  company or its staff, shareholders, partners and stakeholders. The Company RTC will not accept responsibility for any  damages or losses resulting from personal or any other actions arising from these published articles. It is the  individual's responsibility to use his/her/they sound decision making ability to prevent such losses.

Delivery of products are conducted with discrete and a trusted service provider. Research and Therapy Central  Mindful Connections (PTY) Ltd cannot and will not be held responsible for delays of delivery due to the mistake or  negligence of the courier services. We will do our best to update our clients on progress of the delivery and will follow  up with service provider as often as possible to ensure your products arrive in a safe and working condition. 

Due to the nature of the products no returns are permitted unless the product was received faulty or damaged, and sufficient proof thereof can be provided.

Returning the defective product will be at the expense of the client and must be in its original packaging. 

Warranties as per the suppliers guidelines.

Agreement:
When buying an item or our service, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your payment method.

Return and refund policy

*Due to the nature of the products no returns are permitted unless the product was received faulty or damaged, and sufficient proof thereof can be provided, this must be within 7 days of the purchase. 

*Returning the defective product will be at the expense of the client and must be in its original packaging. 

*A refund/replacement will be made based on a case to case basis after an investigation as to the cause of the damage and the suppliers credit to the business. 

*Warranties as per the suppliers guidelines.

(i) Products can be returned only in the country in which they were originally purchased; and (ii) Retention of right to change offering .

(iii) We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Warranties & responsibility for services and products


When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.


The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Research and Therapy Central Mindful Connections (PTY) Ltd. Except those taken from free picture websites as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.


We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment Indemnification


You agree to indemnify and hold Research and Therapy Central Mindful Connections (PTY) Ltd harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Research and Therapy Central Mindful Connections (PTY) Ltd, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Research and Therapy Central Mindful Connections (PTY) Ltd 
assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Promotional emails and content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time @ info@mindfulconnections.org.za 

Preference of law and dispute resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of [South Africa/ Gauteng], without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in [Johannesburg]. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

Customer support details & contact info;

info@mindfulconnections.org.za

Tel: (+27) 74 186 6922
info

Effective date; 

2018/10/28

Changes made:

2020/04/25

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